Lead Case Management Specialist

nLeague; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

A health services contractor is seeking a State Lead Specialist Support in Indianapolis, IN. The successful candidate will manage a district responsible for tracking and supporting cases of children with elevated blood lead levels. Strong organizational and communication skills are crucial as the role involves collaboration with multiple stakeholders, including IDOH staff. A Bachelor's degree and case management experience are required. The position offers limited travel with mileage reimbursement and lasts for 6 months with potential for extension.

Qualifications

• Proficiency in Microsoft Office, Adobe, and communication technology.
• Strong organizational and problem-solving skills.
• Ability to think critically and adapt to change.
• Prior experience in effective communication with various stakeholders.
• Knowledge of laws relating to lead and healthy homes.

Responsibilities

• Support the state lead specialist and manage a district of 20-40 counties.
• Monitor cases of children with elevated blood lead levels (EBLL).
• Meet weekly with IDOH Case Surveillance Program Manager.
• Work with IDOH's Data Analyst for testing and EBLL frequency.
• Provide updates on changes to Lead code and assist regional contacts.
• Occasional travel to meet health department personnel.

Skills

Proficiency in Microsoft Office

Strong organizational skills

Ability to adapt to change

Problem-solving skills

Ability to develop strong relationships

Critical thinking

Effective communication skills

Knowledge of lead regulations

Case management experience

Education

Bachelor's Degree

Job description

Overview

Position: State Lead Specialist Support
Location: 2 N Meridian St, Indianapolis, IN 46204
Client: IN-IDOH
Duration: 06 Months

Responsibilities

• The contractor will support the state lead specialist in their role and later on, assigned a 20-40 county region of the state as their assigned district. For that district, the contractor will work with IDOH staff and local health department staff to identify emerging lead issues and monitor cases of children with elevated blood lead levels (EBLL) to ensure they receive the case management support required.
• Track current EBLL cases in Indiana’s state system, NBS, to ensure local health departments are providing case management services within mandated timeframes and closing cases as appropriate.
• Meet with IDOH Case Surveillance Program Manager weekly to review case loads, county issues, significantly elevated cases, and emerging issues.
• Work with IDOH’s Data Analyst to identify whether changes in testing or EBLL frequency are indicative of underlying risk factors within the assigned district.
• Work with Division Program Coordinators to ensure elevated blood lead levels requiring IDOH staff inspections are identified and assigned.
• Provide updates and technical assistance to assigned regional contacts on changes to Lead code and emerging issues.
• Periodic work directly with families to get required re-testing or home visit.
• Periodic travel out to counties in the assigned district to meet with health department personnel.
• Attend and present at annual public health nurse meeting.
• Review and edit program guidance and grant applications.

Qualifications

• Proficiency in Microsoft Office, Adobe, webinar/conference call technology.
• Strong organizational skills.
• Ability to adapt to change.
• Ability to solve complex problems.
• Ability to develop & foster strong relationships with various stakeholders.
• Ability to think critically.
• Prior experience communicating effectively, both orally and writing, to families, local health department personnel and physicians.
• Working knowledge of laws, rules and regulations relating to lead (heavy metal) and healthy homes (specifically 410 IAC 29).
• Case management experience.
• Bachelor's Degree
• Position will require limited travel with mileage reimbursed.
• Duration of position is expected to be 6 months, with the possibility of extending further.
• Candidate must be highly organized and willing to develop and grow a thorough understanding of lead toxicity, case management and support services in Indiana.
• Initial interview will be a phone screen; follow-up interviews will require on-site attendance.

Additional Information

• Purpose Of Position/Summary: The contractor will support the state lead specialist in their role and later on, assigned a 20-40 county region of the state as their assigned district. For that district, the contractor will work with IDOH staff and local health department staff to identify emerging lead issues and monitor cases of children with elevated blood lead levels (EBLL) to ensure they receive the case management support required.
• Supervisory Responsibilities/Direct Reports: N/A
• Difficulty Of Work: Contractor will need to be able to track progress on several hundred cases over the course of a program year and communicate with families, local health department personnel, and physicians as needed. The ideal candidate has excellent self-organization skills and is willing to develop and grow a thorough understanding of lead toxicity, case management, and support services in Indiana. Knowing how and when to escalate issues will be critical as follow-up or movement may take several attempts with peers, families, or physicians.
• Responsibility: Contractor will be trained on the state case management system and provided training as needed on state code and requirements. Goals are set in partnership with the Lead Surveillance Program Manager and work is largely done independently with weekly and monthly follow-up from Divisional leadership. Work is reviewed periodically to ensure services are being provided in accordance with established timeframes. Personal Work Relationships: Contractor interacts with supervisor, agency personnel and the public to furnish and receive information and ensure information is recorded appropriately in respective databases. This individual is expected to participate in Divisional and Program staff meetings providing feedback on processes and areas for improvement. Physical Effort: The work is performed in a standard office environment, typically in a seated position. Daily work will involve phone calls and video calls with staff and stakeholders throughout the state. Work will involve extensive use of hands, fingers and eyes and may include limited filing.