Case Manager

ATC; Indianapolis (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

ATC is seeking a detail-oriented Data Entry/Surveillance Support role to aid state lead poisoning programs. The position focuses on data collection, entry, and coordination with local health departments to ensure timely case management.

Responsibilities include supporting state case managers on non-confirmed cases, auditing data for follow-up, entering lead results, and monitoring case management queues. Strong organizational skills and accuracy are essential.

Responsibilities

• Support state case managers on non-confirmed cases. Track these cases in the state's case management system ensuring local health departments are opening, updating, and closing cases as appropriate
• Audit non-confirmed cases and make suggestions to follow-up on, or close, cases as appropriate
• Enter and monitor lead results that are reported to the State
• Investigate reporting issues, invalid results, questionable entries into IDOH systems including CHIRP, LDF, NBS, etc.
• Participate in quarterly testing report reviews with case managers to identify any trends or issues that they need to address
• Monitor and address tasks related to case management queues (including document review, approval, and closure)
• Track required fields for confirmed cases (i.e. case status, home visit, nutritional & developmental assessment, risk assessments) and coordinate with staff if missing or incomplete.
• Assist, as needed, with providing backup support on required daily processes including system approvals, fax receipt and lead result entry.

Job description

Role Summary: This role focuses on data collection, entry, education, surveillance support and coordination with local health departments and other healthcare agencies. The role completes many of the day-to-day tasks required in order to ensure local health departments can actively manage cases of lead poisoned children throughout the state.

Key Responsibilities:

1. 1. Support state case managers on non-confirmed cases. Track these cases in the state’s case management system ensuring local health departments are opening, updating, and closing cases as appropriate
2. 2. Audit non-confirmed cases and make suggestions to follow-up on, or close, cases as appropriate
3. 3. Enter and monitor lead results that are reported to the State
4. 4. Investigate reporting issues, invalid results, questionable entries into IDOH systems including CHIRP, LDF, NBS, etc.
5. 5. Participate in quarterly testing report reviews with case managers to identify any trends or issues that they need to address
6. 6. Monitor and address tasks related to case management queues (including document review, approval, and closure)
7. 7. Track required fields for confirmed cases (i.e. case status, home visit, nutritional & developmental assessment, risk assessments) and coordinate with staff if missing or incomplete.
8. 8. Assist, as needed, with providing backup support on required daily processes including system approvals, fax receipt and lead result entry.