Public Health Admin & Front Desk Associate

Telnet Inc; Woodbury (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Telnet Inc. is seeking a Public Health Office Assistant in Woodbury, TN for a 12-month engagement. The role centers on coordinating patient appointments, collecting demographic data, and ensuring smooth clinic operations.

You will review program eligibility, handle data entry across multiple systems, and maintain fiscal accountability while upholding patient rights and privacy protections.

Qualifications

• High School Diploma or equivalent and at least two years of full-time customer service or clerical/office experience.
• Current driver’s license and Tennessee Bureau of Investigation background check.
• Substitution of Education for Experience allowed per policy (credit from college/university).

Responsibilities

• Schedule and manage patient appointments.
• Inform patients of visit requirements.
• Collect and update client demographic information for registration.
• Review documentation to determine eligibility for federal and state programs.
• Input data into health department management information systems.
• Interact with multiple computer software systems to input/receive information.
• Process the cash drawer and balance to ensure fiscal responsibility.
• Inform clients of their rights and responsibilities for participation in programs.
• Obtain prior authorization from insurers with documentation before services.
• Assist in obtaining prior authorization from insurers for services.
• Compile forms to ensure efficient clinic flow.
• Scan and index records into the electronic dental record.
• Maintain a positive, cooperative work environment.

Skills

Customer service

Clerical work

Education

High School Diploma or equivalent

Tools

MIS software

Job description

Telnet Inc. is seeking a Public Health Office Assistant in Woodbury, TN for a 12-month engagement. The role centers on coordinating patient appointments, collecting demographic data, and ensuring smooth clinic operations.

You will review program eligibility, handle data entry across multiple systems, and maintain fiscal accountability while upholding patient rights and privacy protections.