Public Health Front Office & Scheduling Specialist

Telnet, Inc.; Athens (TN); On-site; USD 19,000 - 25,000; Full time

Job summary

Telnet, Inc. is seeking a Public Health Office Assistant in Athens, TN for a 10-month assignment. The role involves scheduling patient appointments, collecting demographics, and reviewing eligibility for federal and state programs, with data input across multiple systems.

Candidates should have a High School Diploma or equivalent and two years of customer service/clerical experience, plus a valid TN driver’s license and background check. Preference for experience with medical front office tasks.

Qualifications

• High School Diploma or equivalent with 2 years of full-time customer service/clerical work.
• Valid driver's license and Tennessee background check.
• Experience with electronic medical records preferred.
• Ability to handle sensitive information and insurance processes.

Responsibilities

• Schedule and manage patient appointments.
• Inform patients of visit requirements.
• Collect and update client demographics for registration.
• Review eligibility for federal/state programs.
• Input data into health department management information systems.
• Input/receive information across multiple software systems.
• Process cash drawer and balance.
• Inform clients of rights and responsibilities for programs.
• Assist in obtaining prior authorization from insurers.
• Compile forms to ensure efficient clinic flow.
• Scan and index records into the EMR.
• Maintain a positive team environment.

Skills

Customer service

Data entry

Scheduling

Medical terminology

Documentation review

Communication

Education

High school diploma or equivalent

Tools

EMR/EHR systems

Job description

Telnet, Inc. is seeking a Public Health Office Assistant in Athens, TN for a 10-month assignment. The role involves scheduling patient appointments, collecting demographics, and reviewing eligibility for federal and state programs, with data input across multiple systems.

Candidates should have a High School Diploma or equivalent and two years of customer service/clerical experience, plus a valid TN driver’s license and background check. Preference for experience with medical front office tasks.