Public-Facing Permitting & Development Coordinator

City of Atlanta, GA; Atlanta (GA); On-site; USD 59,000 - 79,000; Full time

Job summary

City of Atlanta, Department of City Planning is seeking a customer-service oriented professional to serve as the first point of contact for the public across all permitting offices. You will resolve issues in real time via calls, emails, and in-person interactions, guiding customers through the permitting process with professionalism and a proactive approach.

The ideal candidate excels at reading reports, communicating across departments, and maintaining City standards while supporting the

Qualifications

• Public-facing liaison for permitting process.
• Excellent customer service skills.
• Ability to read and communicate diverse reports.

Responsibilities

• Be first point of contact with the public and provide general direction and assistance.
• Help move permits through the process and communicate across departments.
• Support Development Services Team in resolving lags and issues.

Job description

City of Atlanta, Department of City Planning is seeking a customer-service oriented professional to serve as the first point of contact for the public across all permitting offices. You will resolve issues in real time via calls, emails, and in-person interactions, guiding customers through the permitting process with professionalism and a proactive approach.

The ideal candidate excels at reading reports, communicating across departments, and maintaining City standards while supporting the