Public-Facing Clerical & Payments Specialist

City of Bloomington, IL; Bloomington (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Retirement plan

Life Insurance

Job summary

The City of Bloomington, IL is seeking a clerical professional to handle day-to-day office tasks, serve as the primary receptionist, and support multiple departmental records and clerical duties. This role involves customer interactions, data entry, and routine financial tasks.

Ideal candidates will have a high school diploma, basic office skills, and the ability to learn procedures quickly while maintaining accurate records and a courteous public demeanor.

Qualifications

• HS diploma required; clerical experience preferred.
• Ability to learn procedures and follow oral/written instructions.
• Knowledge of modern office practices and business English.

Responsibilities

• Greet the public and answer information requests.
• Maintain departmental records and indexing systems.
• Receive and balance cash payments; prepare deposits and receipts.
• Assist the public with forms and applications; collect fees.
• Prepare correspondence, reports, and notices from dictation or drafts.
• Handle routine payroll and internal reporting documentation.
• Manage calendars and support department operations.

Skills

Customer service

Office procedures

Data entry

Fol low instructions

Education

High school diploma

Tools

Data entry software

Billing software

Job description

The City of Bloomington, IL is seeking a clerical professional to handle day-to-day office tasks, serve as the primary receptionist, and support multiple departmental records and clerical duties. This role involves customer interactions, data entry, and routine financial tasks.

Ideal candidates will have a high school diploma, basic office skills, and the ability to learn procedures quickly while maintaining accurate records and a courteous public demeanor.