Public Benefits Specialist — Eligibility & Client Support

Washington State Department of Social and Health Services; Mount Vernon (WA); On-site; USD 4,100 - 5,600; Full time

Job summary

Washington State Department of Social and Health Services (DSHS) ESA Community Service Division is seeking an entry-level Public Benefits Specialist to determine eligibility for Financial, SNAP, and Medicaid programs. The role involves on-site work in Mount Vernon, WA, with formal training provided and a clear career path in public service.

The position emphasizes interviewing, data gathering, and processing applications using internal systems, with in-training salary progression during the

Qualifications

• Four years in a customer service job with public contact or staff support in financial eligibility determination.
• College education can substitute year-for-year for experience.

Responsibilities

• Process applications for initial and ongoing eligibility determinations for Financial, SNAP, and Medicaid.
• Conduct intensive interviews and independently determine eligibility.
• Gather and review data, documents, and verifications for benefits.
• Process all applications and actions per Federal and State requirements.

Skills

Interviewing

Eligibility determinations

Data gathering

Customer service

Education

College education can substitute year-for-year for experience

Tools

Internal software

Job description

Washington State Department of Social and Health Services (DSHS) ESA Community Service Division is seeking an entry-level Public Benefits Specialist to determine eligibility for Financial, SNAP, and Medicaid programs. The role involves on-site work in Mount Vernon, WA, with formal training provided and a clear career path in public service.

The position emphasizes interviewing, data gathering, and processing applications using internal systems, with in-training salary progression during the