Public Benefits Intake Clerk

State of Florida; West Palm Beach (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Sick & annual leave

Tuition waiver program

Job summary

The State of Florida's Department of Children and Families, Office of Economic Self-Sufficiency, is seeking an Interviewing Clerk in Riviera Beach. The role focuses on reviewing applications, collecting demographic information, and providing information and referrals to applicants.

Ideal candidates have strong data entry skills, good organizational abilities, and enjoy deadlines. Benefits include health insurance, substantial leave, and a tuition waiver program through state colleges.

Qualifications

• High school diploma or equivalent required.
• Two years of clerical or public contact experience.

Responsibilities

• Determines eligibility for expedited food assistance.
• Explains eligibility to applicants and recipients applying/receiving public assistance.
• Enters client data into database based on intake of caller information.
• Maintains necessary files and records.
• Completes general clerical duties including inputting data of clients applying for public assistance benefits.
• Answers phones.
• Schedules appointments.
• Performs intake interviews.
• Conducts statewide clearance and reconciles discrepancies for household members.

Skills

Data entry

Customer service

Clerical work

Education

High school diploma or equivalent

Job description

The State of Florida's Department of Children and Families, Office of Economic Self-Sufficiency, is seeking an Interviewing Clerk in Riviera Beach. The role focuses on reviewing applications, collecting demographic information, and providing information and referrals to applicants.

Ideal candidates have strong data entry skills, good organizational abilities, and enjoy deadlines. Benefits include health insurance, substantial leave, and a tuition waiver program through state colleges.