Intake & Eligibility Clerk (Public Assistance)

State of Florida; Florida; On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Tuition waiver

Holidays & personal day

Pension plans

Pre-tax benefits

Job summary

Florida Department of Children & Families is seeking an Interviewing Clerk for the Office of Economic Self-Sufficiency in Riviera Beach. The role emphasizes data entry, eligibility assistance, and timely clerical support to ensure accurate client records and smooth operations.

The position requires good computer/data entry skills, strong organizational abilities, and the capacity to work under deadlines. State benefits include health insurance, leave, tuition waiver, and pension plans.

Qualifications

• A high school diploma or its equivalent and two years of clerical or public contact experience.
• College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 class room hours for each year of the required experience.

Responsibilities

• Determines eligibility for expedited food assistance services.
• Explains eligibility to applicants and recipients applying/receiving public assistance.
• Enter client data into database based on intake of caller information.
• Maintains necessary files and records.
• Completes general clerical duties including using computer to input data of clients who are applying for public assistance benefits.
• Answers phones.
• Uses photocopy machine, scanner and other office equipment.
• Conducts application registration.
• Schedules appointments.
• Performs intake interviews.
• Conducts statewide clearance and reconciles any discrepancies on all household members.
• Maintain office email accounts and serves as clerical backup for units.

Skills

Data entry

Organizational skills

Deadline-oriented

Education

High school diploma

Job description

Florida Department of Children & Families is seeking an Interviewing Clerk for the Office of Economic Self-Sufficiency in Riviera Beach. The role emphasizes data entry, eligibility assistance, and timely clerical support to ensure accurate client records and smooth operations.

The position requires good computer/data entry skills, strong organizational abilities, and the capacity to work under deadlines. State benefits include health insurance, leave, tuition waiver, and pension plans.