INTERVIEWING CLERK - 60050543

State of Florida; West Palm Beach (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Sick & annual leave

Tuition waiver program

Job summary

The State of Florida's Department of Children and Families, Office of Economic Self-Sufficiency, is seeking an Interviewing Clerk in Riviera Beach. The role focuses on reviewing applications, collecting demographic information, and providing information and referrals to applicants.

Ideal candidates have strong data entry skills, good organizational abilities, and enjoy deadlines. Benefits include health insurance, substantial leave, and a tuition waiver program through state colleges.

Qualifications

• High school diploma or equivalent required.
• Two years of clerical or public contact experience.

Responsibilities

• Determines eligibility for expedited food assistance.
• Explains eligibility to applicants and recipients applying/receiving public assistance.
• Enters client data into database based on intake of caller information.
• Maintains necessary files and records.
• Completes general clerical duties including inputting data of clients applying for public assistance benefits.
• Answers phones.
• Schedules appointments.
• Performs intake interviews.
• Conducts statewide clearance and reconciles discrepancies for household members.

Skills

Data entry

Customer service

Clerical work

Education

High school diploma or equivalent

Job description

Requisition No: 887434 Agency: Children and Families Working Title: INTERVIEWING CLERK - 60050543 Pay Plan: Career Service Position Number: 60050543 Salary: $34,760.00 Posting Closing Date: 11/16/2026 Total Compensation Estimator Tool Interviewing Clerk Florida Department of Children & Families - Office of Economic Self-Sufficiency

This is an open, competitive, Career Service opportunity. We have excellent benefits, including affordable health insurance plans, a liberal sick and annual leave policy, and tuition waiver program through state colleges and universities. We offer 9 holidays and 1 personal day, FRS Investment or FRS Pension plans, and numerous pre-tax and post-tax benefit programs.

Description

The position of Interviewing Clerk is a paraprofessional position assigned to the Office of Economic Self-Sufficiency with primary responsibility for reviewing applications to collect demographic information and/or provide information and referral services. This position is ideal for someone who has excellent computer/data entry skills, a high degree of organizational skills and enjoys the challenge of tight deadlines.

Location

Location: Riviera Beach. Applicants interested in working in counties/cities other than listed will need to apply for positions advertised for those specific areas on the PeopleFirst System.

Annual Salary

Annual Salary: $34,760.00. Annual salary listed does not include an additional bi-weekly competitive area differential (CAD) of $48.80. Internal salary appointments are determined according to DCF Salary policy.

Typical Duties

• Determines eligibility for expedited food assistance services;


• Explains eligibility to applicants and recipients applying/receiving public assistance;


• Enters client data into database based on intake of caller information;


• Maintains necessary files and records;


• Completes general clerical duties including using computer to input data of clients who are applying for public assistance benefits;


• Answers phones;


• Uses photocopy machine, scanner and other office equipment;


• Conducts application registration;


• Schedules appointments;


• Performs intake interviews;


• Conducts statewide clearance and reconciles any discrepancies on all household members;


• Maintain office email accounts and serves as clerical backup for units. Minimum Requirements: A high school diploma or its equivalent and two years of clerical or public contact experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 class room hours for each year of the required experience.

Special Note

• State of Florida Employment applications must reflect most current and all previous employment history in order to receive full consideration.


• Some Agency positions may require successful completion of pre-interview assessment or work sample to be eligible for interview.


• Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview and/or selection.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement.