Public Benefits Eligibility Specialist II

Florida; Fort Lauderdale (FL); On-site; USD 33,000 - 41,000; Full time

Job summary

The Florida Department of Children & Families, Office of Economic Self-Sufficiency, Fort Lauderdale, seeks an ESS II to support day-to-day case processing, perform case reviews, provide training and mentoring, and strengthen accuracy in eligibility determinations.

The position handles high-volume, deadline-driven work with prioritization and adaptability. Annual salary is $37,035.96; internal salaries are determined by DCF policy.

Qualifications

• Support day-to-day case processing and eligibility reviews.
• Ability to prioritize and plan in a deadline-driven environment.
• Willingness to train and mentor unit staff.

Responsibilities

• Performs quality management system reviews as assigned.
• Reviews case reading errors with the Eligibility Self Sufficiency Specialist I, and ensures corrections are completed accurately and timely.
• Reviews and analyzes data from quality control and all monitoring sources and provides training in the areas in which problems are identified.
• Follows established unit procedures to determine eligibility for public assistance benefits within designated time frames as required by Federal and State laws and Department policy and procedures.
• Maintains assigned work responsibilities by taking prompt action on all case management activities including medical expense (bill) tracking, changes, sanctions, data exchange, alerts, ad-hoc reports, and Medicaid file resolution.
• Identifies cases of possible fraud and/or overpayment; makes appropriate referrals to fraud and overpayment departments.
• Ensures electronic case records are documented thoroughly and properly as required by Departmental procedures.

Skills

Case processing

Data accuracy

Training

Mentoring

Job description

The Florida Department of Children & Families, Office of Economic Self-Sufficiency, Fort Lauderdale, seeks an ESS II to support day-to-day case processing, perform case reviews, provide training and mentoring, and strengthen accuracy in eligibility determinations.

The position handles high-volume, deadline-driven work with prioritization and adaptability. Annual salary is $37,035.96; internal salaries are determined by DCF policy.