Public Benefits Eligibility Specialist

WCA: Wisconsin Counties Association; Kentucky; On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Wisconsin Retirement System

457 deferred compensation plan

Vacation and Sick Time

10 Paid Holidays

Flexible Spending Account

Life Insurance

Short and Long-Term Disability

Wellness Incentive Plan

Public Student Loan Forgiveness (PSLF)

Job summary

Wood County Human Services Department seeks an Economic Support Specialist to determine eligibility for public assistance, primarily by phone, applying federal and state rules to individual cases.

Requirements include a high school diploma or a two-year degree in business or human services, strong communication and interviewing skills, and proficiency with word processing. This is a full-time role with competitive benefits and a focus on serving the community.

Qualifications

• High School diploma or higher is required.
• Two-year post-secondary degree in business or human services or 60 credits.
• Strong writing and oral communication skills are essential.
• Experience with interviewing and assessing client needs is preferred.

Responsibilities

• Provide information about and determine eligibility for public assistance.
• Interpret and apply federal and state laws to case circumstances.
• Interview and assess clients’ needs primarily by phone.
• Respond to public inquiries and refer to community resources.
• Maintain courteous and informative public relations.

Skills

Typing 35 wpm

Communication

Interviewing

Education

High School diploma

Two-year post-secondary degree (60 credits) in business or human services

Tools

Word processing

Job description

Wood County Human Services Department seeks an Economic Support Specialist to determine eligibility for public assistance, primarily by phone, applying federal and state rules to individual cases.

Requirements include a high school diploma or a two-year degree in business or human services, strong communication and interviewing skills, and proficiency with word processing. This is a full-time role with competitive benefits and a focus on serving the community.