Public Benefits Eligibility Consultant

State of Indiana; Greencastle (IN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

HSA contributions

Pension plans

Paid leave

Education reimbursement

LinkedIn Learning access

Job summary

The State of Indiana is seeking a State Eligibility Consultant to review and determine eligibility for SNAP, Medicaid, and TANF benefits. This role emphasizes accuracy, policy compliance, and interagency collaboration in a high-stakes benefits environment.

You will conduct eligibility interviews, verify information, and ensure timely benefit authorizations while staying current on program rules. The position offers comprehensive benefits and opportunities to contribute to Hoosier families.

Qualifications

• Be willing to travel with reasonable accommodation.
• Thorough knowledge of public assistance policy, practices, and procedures.
• Thorough knowledge of federal, state, and local rules and regulations related to public assistance programs.
• Working knowledge of computerized eligibility systems.
• Ability to identify problems, evaluate alternatives, and implement effective solutions.
• Ability to use tact and empathy in dealing with people from varied backgrounds.
• Ability to use discretion in dealing with all clients, and fellow employees’ personal information.
• Demonstrates effective interview and communication skills.
• Ability to be flexible and self-motivated in managing multiple priorities.
• Ability to work independently and as part of a team.
• Ability to perform basic mathematical calculations.
• A degree is not required.

Responsibilities

• Review all eligibility recommendations and information provided by contract staff.
• Make an eligibility determination for appropriate benefits and waiver programs in compliance with state and federal rules, regulations, and guidelines.
• Examine data matches to find inconsistent and unreported data.
• Approve claims referred and calculated by the Contractor.
• Conduct full eligibility interviews for SNAP, TANF and Medicaid applicants.
• Keep current on all changes in rules, regulations, and guidelines regarding the individual benefit programs.

Skills

Public assistance policy

Eligibility systems

Interview techniques

Communication

Empathy

Discretion

Problem solving

Teamwork

Flexibility

Travel willingness

Education

No degree required

Tools

Computerized eligibility systems

Job description

The State of Indiana is seeking a State Eligibility Consultant to review and determine eligibility for SNAP, Medicaid, and TANF benefits. This role emphasizes accuracy, policy compliance, and interagency collaboration in a high-stakes benefits environment.

You will conduct eligibility interviews, verify information, and ensure timely benefit authorizations while staying current on program rules. The position offers comprehensive benefits and opportunities to contribute to Hoosier families.