Public Benefits Case Planner IV

State of Washington

Everett (WA)

Hybrid

USD 70,000 - 90,000

Full time

9 hours ago

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Job summary

Washington State Department of Social and Health Services (DSHS) – Everett Office seeks a Case Planning and Support Specialist to assess eligibility, develop tailored case plans, and coordinate services across healthcare, housing, employment, and more. You’ll navigate complex public assistance programs with empathy and precision, guiding clients through benefit pathways and providing advocacy.

The role emphasizes trauma-informed case planning, collaboration with partners, and meticulous

Qualifications

Knowledge of Washington’s public assistance programs and eligibility determinations.
Ability to read policy and apply it accurately in case decisions.
Experience building trauma-informed, client-centered service plans.

Responsibilities

Conduct interviews to determine eligibility for cash, food, and medical programs.
Explain benefit pathways clearly and empathetically during program orientations.
Design and monitor personalized case plans addressing barriers and employment goals.
Refer clients to housing, health, substance use treatment, and job training services.
Coordinate with external agencies to align support plans and resources.
Review documents to determine appropriate program fit and compliance.