Public Benefits Specialist — Entry-Level (Training Provided)

Washington State Department of Social and Health Services; Chehalis (WA); Presencial; USD 49.000 - 56.000; Jornada completa

Descripción de la vacante

Washington State Department of Social and Health Services (DSHS) ESA Public Benefits Specialist 1-3 is an entry-level, on-site role in Chehalis, WA. Training is provided as you begin work in public benefits eligibility, including FA/SNAP/Medicaid processing and interviews.

This full-time position supports diverse Washingtonians and offers a pathway into public service. You will work with standard procedures, learn internal software, and advance through salary steps during in-training, with

Formación

• Four years in a customer service job where the major duties involved public contact or a job providing staff support in financial eligibility determination such as examining/processing loan applications, medical insurance or rehabilitation claims, or unemployment insurance claims.
• A bachelor's degree
• A combination of years of above experience and education totaling four years
• One year of years of the above experience and education totaling four years

Responsabilidades

• Using internal software, learn to process applications for initial and on-going eligibility determinations for Financial, Supplemental Nutrition Assistance Program, and Medicaid Assistance programs
• Conduct intensive interviews and independently determine eligibility
• Gather and review data, application and other documents, and verification for each benefit program as it relates to each person's circumstances
• Process all applications and case actions in accordance with Federal and State requirements based on household income and size
• Explain program requirements, application procedures, and verification needs, as well as answer questions regarding benefits or available services to clients

Conocimientos

Customer service experience

Communication skills

Computer programs

Educación

Bachelor's degree

Descripción del empleo

Washington State Department of Social and Health Services (DSHS) ESA Public Benefits Specialist 1-3 is an entry-level, on-site role in Chehalis, WA. Training is provided as you begin work in public benefits eligibility, including FA/SNAP/Medicaid processing and interviews.

This full-time position supports diverse Washingtonians and offers a pathway into public service. You will work with standard procedures, learn internal software, and advance through salary steps during in-training, with