Public Assistance Eligibility Specialist II

State of Alaska; Juneau (AK); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Health insurance

Twelve paid holidays

Résumé du poste

State of Alaska is seeking an Eligibility Technician to support the statewide Public Assistance Eligibility Team in Juneau. The role involves interviewing and assisting Alaskan residents to determine eligibility for public assistance programs, explaining information empathetically, and ensuring accurate benefit determinations across local offices.

This entry-level position emphasizes customer service, accuracy, and compliance with program rules.

Qualifications

• One year of entry level experience as an Eligibility Technician 1 with the State of Alaska.
• One year performing similar work that developed knowledge and skills in applying program requirements and working with client customers in stressful situations.
• Post‑secondary education may substitute for the required experience (undergraduate credits: 2.67 semester/4 quarter hours = 1 month).

Connaissances

Customer Service

Technical Competence

Oral and Written Communication

Problem Solving

Eligibility Determinations

Description du poste

State of Alaska is seeking an Eligibility Technician to support the statewide Public Assistance Eligibility Team in Juneau. The role involves interviewing and assisting Alaskan residents to determine eligibility for public assistance programs, explaining information empathetically, and ensuring accurate benefit determinations across local offices.

This entry-level position emphasizes customer service, accuracy, and compliance with program rules.