Senior Eligibility Specialist — Public Assistance

County of Mendocino; Ukiah (CA); On-site; USD 58,000 - 78,000; Full time

Job summary

The County of Mendocino seeks an Eligibility Specialist III to determine eligibility for public assistance, conduct interviews, and process cases with complex requirements. Positions are in Fort Bragg and Ukiah with opportunities to support multiple programs.

A strong emphasis on accuracy, confidentiality, and high-volume deadlines is required. Successful applicants will join a team with training responsibilities, complex data entry, and collaboration with health and social services partners.

Qualifications

• One year of journey level experience in Eligibility Specialist II or equivalent.
• Bilingual English/Spanish encouraged to apply.
• Valid Driver's License.

Responsibilities

• Lead and train a unit of specialists evaluating eligibility for public assistance programs.
• Manage unit operations and coverage in supervisor's absence.
• Conduct interactive interviews to gather eligibility data and verify information.

Skills

Interviewing

Public assistance knowledge

Caseload management

Training & coaching

Communication skills

Tools

Case management system

Data entry systems

Job description

The County of Mendocino seeks an Eligibility Specialist III to determine eligibility for public assistance, conduct interviews, and process cases with complex requirements. Positions are in Fort Bragg and Ukiah with opportunities to support multiple programs.

A strong emphasis on accuracy, confidentiality, and high-volume deadlines is required. Successful applicants will join a team with training responsibilities, complex data entry, and collaboration with health and social services partners.