Public Assistance Eligibility Specialist

State-of-Missour; Bolivar (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The Family Support Division in Bolivar, MO seeks Benefit Program Technicians to help Missouri citizens receive food, medical, financial and nutritional assistance. You will determine initial and continuing eligibility, interview clients in person, by telephone, and prepare summaries for case records with care and accuracy.

Ideal candidates have a High School diploma or equivalent and at least four years of customer service experience, or a Bachelor’s Degree.

Qualifications

• High School diploma or equivalent.
• At least four years of customer service experience.
• Bachelor’s degree (or equivalent) required.

Responsibilities

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and related case documentation.

Skills

Customer service

Education

High School diploma or equivalent

Bachelor's degree

Job description

The Family Support Division in Bolivar, MO seeks Benefit Program Technicians to help Missouri citizens receive food, medical, financial and nutritional assistance. You will determine initial and continuing eligibility, interview clients in person, by telephone, and prepare summaries for case records with care and accuracy.

Ideal candidates have a High School diploma or equivalent and at least four years of customer service experience, or a Bachelor’s Degree.