Benefit Program Technician — Help Families Access Aid

State of Missouri; Bolivar (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

The State of Missouri, Family Support Division, seeks Benefit Program Technicians for the Polk County Customer Service Center in Bolivar, MO. You will help Missouri citizens receive food, medical, financial, and nutritional assistance by determining eligibility and interviewing clients in person or by phone.

You must have a High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree.

Qualifications

• High School diploma or equivalent with 4+ years of customer service experience, or a Bachelor's Degree.
• Ability to interview clients in person and by telephone.
• Ability to prepare summaries and related documentation.

Responsibilities

• Determine initial and continuing eligibility for benefit programs.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Bachelor’s degree

Job description

The State of Missouri, Family Support Division, seeks Benefit Program Technicians for the Polk County Customer Service Center in Bolivar, MO. You will help Missouri citizens receive food, medical, financial, and nutritional assistance by determining eligibility and interviewing clients in person or by phone.

You must have a High School diploma or equivalent with at least four years of customer service experience, or a Bachelor's Degree.