Eligibility Specialist: Public Benefits & Support

State of Missouri; Missouri; On-site; USD 32,000 - 44,000; Full time

Job summary

State of Missouri's Family Support Division is seeking Benefit Program Technicians for the St. Louis County/Page Customer Service Center, 9900 Page Avenue, St. Louis, MO.

You will determine eligibility for food, medical, financial and nutritional assistance and interview clients in person or by telephone to ensure accurate program enrollment. Position requires a high school diploma or equivalent with four years of customer service experience, or a Bachelor's degree, and a compassionate,

Qualifications

• High school diploma or equivalent required, plus four years of customer service experience or a Bachelor's degree.
• Patience, empathy, and non-judgmental attitude essential.

Responsibilities

• Determine initial and continuing eligibility for benefits.
• Interview clients in person and by telephone.
• Prepare summaries and related documentation.

Skills

Customer service

Education

High School diploma or equivalent

Bachelor’s Degree

Job description

State of Missouri's Family Support Division is seeking Benefit Program Technicians for the St. Louis County/Page Customer Service Center, 9900 Page Avenue, St. Louis, MO.

You will determine eligibility for food, medical, financial and nutritional assistance and interview clients in person or by telephone to ensure accurate program enrollment. Position requires a high school diploma or equivalent with four years of customer service experience, or a Bachelor's degree, and a compassionate,