Public Areas Attendant: Guest Experience Champion

HHM Hotels; Glastonbury (CT); On-site; USD 21,000 - 28,000; Full time

Job summary

HHM Hotels in Glastonbury, CT seeks a dedicated House Person to clean and maintain public hotel areas, greet guests, and follow brand standards.

The role includes inspecting spaces, collecting trash, transporting linen, delivering clean linen, and reporting maintenance while supporting staffing during busy periods. A strong focus on guest satisfaction and EarthView sustainability guides daily work.

Qualifications

• High School diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet guests courteously.
• Inspect areas and perform cleaning tasks.
• Collect trash from landings and dispose outside.
• Vacuum and dust corridors.
• Collect and transport linen to laundry.
• Deliver linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness of guest areas.
• Respond to guest inquiries.
• Assist as room attendant during peak periods.
• Aim to improve guest satisfaction.
• Follow EarthView sustainability guidelines.
• Follow safety protocols and PPE.
• Ensure guest satisfaction.
• Perform other duties as requested.

Skills

Guest service

Cleaning standards

Education

High school diploma preferred

Housekeeping experience or training preferred

Job description

HHM Hotels in Glastonbury, CT seeks a dedicated House Person to clean and maintain public hotel areas, greet guests, and follow brand standards.

The role includes inspecting spaces, collecting trash, transporting linen, delivering clean linen, and reporting maintenance while supporting staffing during busy periods. A strong focus on guest satisfaction and EarthView sustainability guides daily work.