Guest-Focused Hotel Public Areas Attendant

HHM Hospitality; Glastonbury (CT); On-site; USD 21,000 - 26,000; Full time

Job summary

HHM Hotels in Glastonbury, CT is seeking a House Person to clean and maintain public hotel areas in line with brand standards. You will greet guests, inspect areas, handle linens, report maintenance, and support room attendants during peak times.

The role emphasizes guest satisfaction and safety, with EarthView sustainability guidelines guiding daily tasks. Ideal candidates have a high school diploma and housekeeping experience or training, and are prepared to work varied shifts, including

Qualifications

• High school diploma preferred.
• Previous housekeeping experience or equivalent training preferred.

Responsibilities

• Greet and assist guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks.
• Collect trash from service landings and dispose of it in outside dumpsters.
• Vacuum and dust guest corridors.
• Pick up bed linen from hotel floors and transport to laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance.
• Work as a room attendant during staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow EarthView sustainability guidelines and practices.
• Practice safe work habits and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Job description

HHM Hotels in Glastonbury, CT is seeking a House Person to clean and maintain public hotel areas in line with brand standards. You will greet guests, inspect areas, handle linens, report maintenance, and support room attendants during peak times.

The role emphasizes guest satisfaction and safety, with EarthView sustainability guidelines guiding daily tasks. Ideal candidates have a high school diploma and housekeeping experience or training, and are prepared to work varied shifts, including