Guest-Focused Public Space Attendant

Hilton Garden Inn Hartford South/Glastonbury; Glastonbury (CT); On-site; USD 19,000 - 25,000; Full time

Job summary

Hilton Garden Inn Hartford South/Glastonbury is seeking a House Person to clean and maintain public hotel areas in line with brand standards and HHM's EarthView sustainability guidelines.

You will greet guests, inspect areas, collect and transport linen, report maintenance issues, and assist during peak periods. The role supports guest satisfaction and participates in EarthView initiatives. On-site with variable scheduling, including some holidays and weekends.

Qualifications

• Previous housekeeping experience preferred or equivalent training.
• Education: high school diploma preferred.

Responsibilities

• Greet and acknowledge guests in a courteous and friendly manner.
• Inspect assigned areas and perform cleaning tasks accordingly.
• Collect trash from service landings and dispose of it.
• Vacuum and dust guest corridors.
• Transport used linens to the laundry collection site.
• Deliver clean linen to assigned sections.
• Report maintenance issues to the supervisor.
• Maintain cleanliness and organization of guest areas.
• Respond to guest inquiries and assistance requests.
• Work as a room attendant during staffing shortages or peak periods.
• Aim to improve guest satisfaction scores and overall service quality.
• Follow sustainability guidelines related to EarthView program.
• Practice safe work habits and follow MSDS/OSHA standards.

Skills

Guest service

Attention to detail

Safety awareness

Customer interaction

Education

High school diploma

Job description

Hilton Garden Inn Hartford South/Glastonbury is seeking a House Person to clean and maintain public hotel areas in line with brand standards and HHM's EarthView sustainability guidelines.

You will greet guests, inspect areas, collect and transport linen, report maintenance issues, and assist during peak periods. The role supports guest satisfaction and participates in EarthView initiatives. On-site with variable scheduling, including some holidays and weekends.