Public Area Supervisor

Golden Road Motor Inn DBA Atlantis Casino Resort Spa; Reno (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

Golden Road Motor Inn DBA Atlantis Casino Resort Spa in Reno, Nevada is seeking a supervisor for Public Area housekeeping. You will lead Public Area Attendants, ensure cleanliness, and coordinate tasks with other departments to uphold luxury standards.

The role requires standing, lifting up to 50 pounds, and a flexible schedule that includes weekends and holidays. Prior housekeeping or public area experience and supervisory skills are preferred for this position.

Qualifications

• Previous housekeeping or public area experience required.
• Prior supervisory or leadership experience preferred.
• Ability to communicate effectively with guests, team members, and management.

Responsibilities

• Supervise and direct Public Area Attendants during assigned shifts.
• Inspect public areas, restrooms, lobbies, and other spaces to maintain cleanliness standards.
• Assign daily tasks and monitor completion.
• Provide training, coaching, and performance feedback to team members.
• Respond to guest and management requests promptly and professionally.
• Ensure proper use of cleaning chemicals, equipment, and supplies.
• Maintain inventory of cleaning supplies and report shortages.
• Identify maintenance issues and coordinate repairs with the appropriate department.
• Ensure compliance with company policies, safety procedures, and standards.
• Assist with cleaning duties as needed to support operations.
• Complete required reports, inspections, and documentation.

Skills

Communication

Organizational skills

Time management

Flexibility

Education

High school diploma or equivalent

Job description

Essential Duties and Responsibilities

• Supervise and direct Public Area Attendants during assigned shifts.
• Inspect public areas, restrooms, hallways, lobbies, elevators, employee areas, and other assigned spaces to ensure cleanliness standards are maintained.
• Assign daily work tasks and monitor completion.
• Provide training, coaching, and performance feedback to team members.
• Respond to guest and management requests in a timely and professional manner.
• Ensure proper use of cleaning chemicals, equipment, and supplies.
• Maintain inventory of cleaning supplies and report shortages.
• Identify maintenance issues and coordinate repairs with the appropriate department.
• Ensure compliance with company policies, safety procedures, and departmental standards.
• Assist with cleaning duties as needed to support operational requirements.
• Complete required reports, inspections, and documentation.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping or public area experience required.
• Prior supervisory or leadership experience preferred.
• Ability to communicate effectively with guests, team members, and management.
• Strong organizational and time management skills.
• Ability to work flexible schedules, including weekends and holidays.

Physical Requirements

• Ability to stand, walk, bend, lift, push, and pull throughout the shift.
• Ability to lift up to 50 pounds.
• Ability to work in various indoor and outdoor environments.

Position Purpose

This position may also serve as a dual-rate opportunity for qualified team members, providing leadership support and operational coverage as needed while maintaining departmental cleanliness and service standards. We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.

Working at Atlantis Casino Resort Spa in Reno, Nevada, offers a unique and rewarding experience that sets it apart as an employer of choice in the hospitality and gaming industry. Here are several compelling reasons to consider a career with us, reflecting our commitment to excellence, Team Member growth, and a vibrant workplace culture. Thanks to its nationally recognized excellence and innovative sustainability practices, Atlantis Casino Resort Spa is an exceptional place to work for anyone seeking a meaningful and dynamic career in hospitality. Atlantis is recommended by Forbes Travel Guide, with accolades from AAA, TripAdvisor, and Wine Spectator. Atlantis delivers a culture of high standards and professional pride, where team members have the opportunity to be part of a Four Diamond resort experience and contribute to award-winning venues like the Forbes 4 Star Spa and the Atlantis Steakhouse. Our team members thrive in a company that leads in environmental stewardship - being the first in northern Nevada to implement eco-forward programs like organics recycling and biodiesel fuel usage. Atlantis isn't just a place to work—it's a place to grow, be inspired, and make a lasting impact.