Public Area Attendant: Shine & Hospitality Expert

Hilton; Cleveland (OH); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Travel perks program

ESPP discount

Paid parental leave

Caregiving support

Crisis concierge

EAP (mental health resources)

Paid time off

Health & welfare benefits

Retirement plans

Job summary

Hilton in Cleveland is seeking a Public Area Attendant to brighten guests’ stays by maintaining spotless and welcoming public spaces. You will dust, vacuum, mop, and assist in daily upkeep to ensure restrooms, corridors, and lobbies shine.

As part of the hotel team, you will greet guests, answer questions, support housekeeping, and tackle periodic deep cleaning tasks to help create memorable experiences for every guest.

Qualifications

• Experience in hospitality or guest-facing roles preferred.
• Demonstrates friendly, proactive service and a can-do attitude.
• Strong communication and teamwork to support hotel operations.

Responsibilities

• Keep public areas spotless: clean restrooms, hallways, stairwells, elevators, offices, and event spaces with daily cleaning tasks.
• Greet guests warmly, answer questions, and resolve service requests promptly.
• Assist in guest room cleaning and fulfill service requests when needed.
• Perform periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors.

Skills

Guest relations

Hospitality mindset

Communication skills

Teamwork

Job description

Hilton in Cleveland is seeking a Public Area Attendant to brighten guests’ stays by maintaining spotless and welcoming public spaces. You will dust, vacuum, mop, and assist in daily upkeep to ensure restrooms, corridors, and lobbies shine.

As part of the hotel team, you will greet guests, answer questions, support housekeeping, and tackle periodic deep cleaning tasks to help create memorable experiences for every guest.