Overnight Housekeeping & Guest Experience Champion

Hilton; Cleveland (OH); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Travel perks

Stock purchase program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health plans

Retirement plans

Job summary

Hilton in Cleveland is seeking a Houseperson to keep public areas spotless and deliver warm hospitality. You’ll help create memorable stays by maintaining cleanliness, greeting guests, and supporting operations.

This full-time role offers benefits and the chance to grow with a global hospitality leader that values integrity, teamwork, and leadership. Join us to brighten every guest's stay and contribute to a thriving hotel team.

Qualifications

• Guest-focused attitude and a commitment to hospitality.
• Ability to work in a fast-paced hotel environment.
• Willingness to stand for long periods and lift light loads.

Responsibilities

• Keep public areas spotless: maintain cleanliness of designated areas including restrooms, hallways, stairwells, elevators, offices and event spaces.
• Greet guests warmly, deliver requested items, and assist with room cleaning as needed.
• Manage supplies: stock and organize supply rooms to support housekeeping operations.
• Handle special projects: perform periodic deep cleaning tasks such as flipping mattresses and waxing floors.
• Support property maintenance: identify and report repairs or maintenance needs to keep the property well-kept.

Job description

Hilton in Cleveland is seeking a Houseperson to keep public areas spotless and deliver warm hospitality. You’ll help create memorable stays by maintaining cleanliness, greeting guests, and supporting operations.

This full-time role offers benefits and the chance to grow with a global hospitality leader that values integrity, teamwork, and leadership. Join us to brighten every guest's stay and contribute to a thriving hotel team.