Public Area Attendant - Hilton Sedona Resort at Bell Rock

Hilton; Sedona (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Public Area Attendant to join their team. In this role, you will be responsible for maintaining cleanliness in all public areas, ensuring guests enjoy a welcoming environment. Your tasks will include everything from cleaning restrooms and hallways to greeting guests with a friendly demeanor. This position offers the chance to be part of a dedicated team that values integrity, teamwork, and exceptional service. If you are passionate about creating memorable experiences for guests and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• Demonstrated ability to deliver exceptional guest experiences.
• Strong teamwork and communication skills are essential.

Responsibilities

• Clean and maintain all public areas of the hotel.
• Respond to guest requests and perform deep cleaning tasks.

Skills

Hospitality

Integrity

Leadership

Teamwork

Customer Focus

Dependability

Adaptability

Job description

A Public Area Attendant is responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Public Area Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms.
2. Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris, and emptying ashtrays.
3. Greet guests in a friendly manner.
4. Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed.
5. Assist in delivering guest requests and in cleaning guest rooms, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” un