Public Admin Technician — Records, Outreach & Support

City of Big Bear Lake; Big Bear Lake (CA); On-site; USD 52,000 - 62,000; Full time

Job summary

The City of Big Bear Lake is seeking an Administrative Technician to perform a diverse set of administrative, technical, and customer service tasks. You will prepare reports, maintain records, assist with contracts and invoices, and respond to inquiries from residents, staff, vendors, and community partners.

The ideal candidate is organized, detail-oriented, and capable of handling confidential information while supporting meetings, public outreach, and department initiatives.

Qualifications

• Minimum two years of progressively responsible administrative and technical experience.
• High school diploma or equivalent; college coursework in public administration or related field preferred.
• Valid Class C California driver’s license with a satisfactory driving record.

Responsibilities

• Prepare reports, correspondence, forms, and specialized documents for department use.
• Maintain records, files, and databases and assist with contracts, grants, invoices, and purchase orders.
• Serve as a point of contact for residents, employees, vendors, and community stakeholders via in-person, phone, and email.
• Coordinate meetings, public outreach, and engagement activities; manage department communications.
• Process payments, cash receipts, and support software/technology initiatives; organize departmental records and supplies.
• Support boards/commissions, prepare meeting materials and minutes, and assist with public records requests.

Skills

Administrative experience

Customer service

Recordkeeping

Public operations

Education

High school diploma or equivalent

Public administration coursework

Job description

The City of Big Bear Lake is seeking an Administrative Technician to perform a diverse set of administrative, technical, and customer service tasks. You will prepare reports, maintain records, assist with contracts and invoices, and respond to inquiries from residents, staff, vendors, and community partners.

The ideal candidate is organized, detail-oriented, and capable of handling confidential information while supporting meetings, public outreach, and department initiatives.