Pub Team Leader — Shifts, Service & Safety

Metropolitan Pub Company; Bee Ridge (FL); Presencial; USD 36 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career development

Brand discounts on food & drink

Employee assistance program

Enhanced maternity/paternity policies

Wage access via Wagestream

Refer a friend bonus

Retail discounts

Resumo da oferta

Metro Pubs is seeking a Team Leader to guide and support a frontline team, ensuring high standards and customer happiness. You’ll lead by example, keep shifts running smoothly, and uphold safety and quality across the bar.

You’ll be responsible for deputising for the management team, resolving issues, and maintaining exceptional guest experiences in a busy pub environment. A positive, proactive mindset is essential.

Qualificações

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues during their absence.
• Organise and coordinate the team during busy shifts to keep service smooth.

Responsabilidades

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Conhecimentos

Customer service

Team leadership

Shift coordination

Safety & compliance

Descrição da oferta de emprego

Metro Pubs is seeking a Team Leader to guide and support a frontline team, ensuring high standards and customer happiness. You’ll lead by example, keep shifts running smoothly, and uphold safety and quality across the bar.

You’ll be responsible for deputising for the management team, resolving issues, and maintaining exceptional guest experiences in a busy pub environment. A positive, proactive mindset is essential.