Pub Shift Leader - Service & Safety Expert

Greene King; Burley (ID); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Pension

Discounts on brands

Employee assistance program

Maternity/Paternity policies

Menopause Friendly Employer

Refer a friend bonus up to £1,500

Wagestream

Retail discounts

Job summary

Greene King’s Chef & Brewer pubs are seeking a Team Leader to guide and support the shift, ensuring the team has what they need so the shift runs smoothly and customers stay happy.

You’ll deputise for management, coordinate the team during busy periods, keep the bar safe and compliant, and drive high standards of service. Benefits include pension, store discounts, wellbeing support, and more.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team when needed.
• Organise and coordinate the team during busy shifts.
• Keep the bar safe, legal and clean with swift issue resolution.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Team leadership

Customer service

Problem solving

Communication

English proficiency

Job description

Greene King’s Chef & Brewer pubs are seeking a Team Leader to guide and support the shift, ensuring the team has what they need so the shift runs smoothly and customers stay happy.

You’ll deputise for management, coordinate the team during busy periods, keep the bar safe and compliant, and drive high standards of service. Benefits include pension, store discounts, wellbeing support, and more.