PTS Office Assistant, Capital Improvement Projects

City-of-Santa-Clarit; Santa Clarita (CA); On-site; USD 25,000 - 30,000; Part time

Job summary

The City of Santa Clarita is hiring a part-time, temporary Office Assistant to support the Capital Improvement Projects division in Public Works. Responsibilities include records management, responding to public records requests, answering phones, and customer service. Typical schedule is ~20 hours per week with flexible arrangements.

Strong MS Office skills and attention to detail required. Qualifications include a high school diploma or GED and at least 1 year of clerical experience.

Qualifications

• High school diploma or GED required.
• 1 year of clerical support experience preferred.
• Strong communication and customer service skills.
• Proficiency with MS Word, Excel, and Outlook required.

Responsibilities

• Provide general clerical support for CIP division.
• Manage CIP project filing and records tracking.
• Respond to public records requests under CPRA.
• Answer telephones and provide customer service to the public.
• Support back-up for Administrative Assistant and other duties as needed.

Skills

Customer service

Records management

Clerical skills

Microsoft Word

Excel

Outlook

Attention to detail

Written/oral communication

Education

High School Diploma or GED

Tools

Laserfiche

Infolinx

Job description

Description/Duties and ResponsibilitiesThe City of Santa Clarita is recruiting for a part-time, temporary, seasonal (PTS) Office Assistant to provide a wide range of clerical support for the Capital Improvement Projects (CIP) division of the Public Works department. This position is responsible for performing general clerical work, including managing records, responding to public records requests, answering telephones, providing customer service to the public, and other clerical duties as assigned.This position is expected to work an estimated 20 hours per week, with a flexible schedule.Duties and Responsibilities:• Assists the public by answering questions, providing information, and directing inquiries to appropriate staff as necessary• Provides records management functions, including managing the CIP project filing system; tracking records; purging/reconciling project records, preparing project records for off-site storage, and preparing files for annual destruction• Assists with responding to public records requests in compliance with the California Public Records Act (CPRA)• Scans and indexes documents for electronic storage• Assists with mass mailing and correlating reports for CIP projects• Proofreads and edits correspondence and various documents as needed• Utilizes various software programs, including Microsoft Word, Excel, Outlook, Laserfiche, and Infolinx• Provides backup support for the division's Administrative Assistant• Performs other duties and responsibilities as neededEducation and Experience• High School Diploma or a GED equivalent• One year of clerical support experience in a fast-paced, professional, and customer-service-oriented environment• Customer Service Experience is highly desiredKnowledge and Abilities• Strong communication skills; knowledge of basic math, business English, spelling, and a strong understanding of grammar and punctuation rules; and the ability to correctly proofread and edit correspondence• Strong records management skills and the ability to prepare and maintain effective tracking and record-keeping systems• Ability to communicate clearly and concisely, both orally and in writing• Knowledge of clerical and office practices and procedures• Strong computer skills and proficiency in Microsoft Outlook, Word, and Excel, including the knowledge or ability to learn Infolinx and Laserfiche• Ability to provide excellent customer service to staff and the public, including the ability to handle conflicts and complaints• Strong interpersonal skills and the ability to develop and maintain effective working relationships with employees, managers, and outside agencies• Ability to manage time effectively, coordinate multiple projects simultaneously, work in an environment with constant interruptions, consistently meet deadlines, and be flexible to changing priorities• The ability to lift, drag, and push files, paper, and documents weighing up to 25 poundsAdditional InformationApplication Deadline: Friday, November 6, 2026, at 12:00 p.m. (noon)An online completed City application form is required to apply for this position. All employment information must be provided on the application. Providing a resume is not a substitute for completing this section of the application. Applications left incomplete, or with a reference to attachments may be rejected. The selection process will include one or more of the following: written exam, technical knowledge assessment, writing skill assessment, and/or oral interviews that may be conducted in person and/or via video conferencing. If you require special accommodations to participate in the application/selection process, please notify Human Resources for assistance.All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment.This is not a designated Retired Annuitant position. If you are a California Public Employees Retirement System (CalPERS) retiree, you may be required to reinstate into CalPERS.Part-time, temporary, and seasonal (PTS) workers are at-will. Generally, PTS employees are limited to no more than 999 hours per fiscal year.The City of Santa Clarita is an Equal Opportunity EmployerPart-time, temporary, seasonal employees are not eligible for benefits and must participate in ICMA-RC (deferred compensation as a replacement for Social Security).