PTS Recreation Leader II, Facility Operations

City of Santa Clarita; Santa Clarita (CA); On-site; USD 21,000 - 29,000; Part time

Job summary

The City of Santa Clarita is seeking a part-time/seasonal Recreation Leader II to support Canyon Country Community Center operations, classes, and events. The role includes front counter assistance, event setup, and back-up for operations.

Requirements include a HS diploma, 1 year in related settings, and CPR/First Aid certifications within 3 months. Bilingual English/Spanish is desirable. Flexible shifts may include weekends and evenings.

Qualifications

• High School graduate or GED equivalent.
• One year of experience in facility operations, customer service, recreation, clerical support, or related setting.
• Bilingual in English/Spanish is highly desirable.
• Possession of, or ability to obtain within 3 months of hire, Adult and Pediatric CPR/AED/First Aid.
• Strong customer service skills and the ability to address patron questions, concerns, and conflicts professionally.
• Effective written and verbal communication; ability to organize, prioritize, and follow up on tasks.

Responsibilities

• Monitor the facility, classes, programs, events, and rental setup/takedown.
• Assist with front counter operations, greet participants, answer phones, provide information.
• Create layouts for rentals and events; organize furniture and supplies.
• Assist instructors with attendance, safety ratio, and equipment needs.
• Supervise children in classes, camps, and after-school programs when needed.
• Operate facility equipment and ensure safety and cleanliness of areas.

Skills

Customer service

Communication

Teamwork

Bilingual

Education

High School Diploma/GED

Tools

Outlook

Word

Excel

PowerPoint

Job description

The City of Santa Clarita is recruiting for a part-time/seasonal (PTS) Recreation Leader II in the Community Services division. Under the supervision of the Community Services Program Specialist, this position will assist in monitoring the Canyon Country Community Center, its classes and programs, and event and rental set-up and tear-down, and provide back-up support for Front Counter Operations. This position will work 20 hours a week, Monday- Friday, various shifts, and occasional weekends and holidays, anytime from 8:00 a.m.– 8:00 p.m.

Duties and Responsibilities

• Works directly with the staff to monitor the facility, classes, programs, events, and rental set-up and take-down
• Assists with front counter operations, including greeting participants, answering phones, and providing program and general information to community and members.
• Assists with the creation of layouts for rentals and events
• Assembles furniture and maintains inventory of supplies (i.e., chairs, tables, gaming equipment, etc.)
• Assists instructors with attendance, safety ratio, and equipment needs
• Assists in the supervision of children in classes, camps, and in the After-School Program when needed
• Operates facility equipment (i.e., bi-fold doors; scoreboards, electrical curtain, sound system, etc.)
• Ensures the cleanliness and sanitization of the facility, playground, and outdoor areas for the safety of staff and patrons
• Inspects playground and outdoor areas for debris and unsafe conditions; reports graffiti, vandalism, and malfunctioning equipment
• Keeps all of the walkways and building entrances cleared and safe, and continuously monitors the safety of all areas of the facility
• Assists in the organization, set-up, and clean-up of facility, events, and rentals.
• Organizes, prioritizes, and follows up on assignments
• Effectively addresses issues and concerns with patrons, youth, and teens as they arise
• Maintains various forms, logs, reports, and submits work orders
• Attends meetings and training sessions
• Follows and enforces City policies as they relate to the health, behavior, and safety of others
• Performs first aid and responds to emergencies; reports incidents and accidents
• Other duties, as directed by Community Services Supervisor, Coordinators, and Program Specialist

Qualifications and Requirements

• High School graduate or GED equivalent
• One year of experience working in facility operations, customer service, recreation, clerical support, or other related setting
• Bilingual in English/Spanish is highly desirable
• Possession of, or ability to obtain within 3 months of hire, Adult and Pediatric CPR/AED/First Aid certifications
• Strong customer service skills and the ability to address patron questions, concerns, and conflicts in a professional and positive manner
• Ability to communicate effectively, tactfully, and positively, both verbally and in writing
• Ability to organize, prioritize, and follow up on a variety of tasks in an effective and timely manner, for self and others
• Ability to assist with facility and event setup, including arranging furniture, preparing layouts, and operating facility equipment
• Ability to identify and report safety hazards, maintenance needs, and other facility concerns
• Strong work ethic, proactive approach, and ability to learn quickly and adapt to changing priorities
• Knowledge of computer systems, specifically Microsoft Outlook, Word, Excel, and PowerPoint
• Ability to make sound decisions within established guidelines and be a creative problem solver
• Ability to be a strong team member and work both independently and as part of a work group to effectively provide quality recreation programs
• Ability to observe safety principles and maintain a clean, safe, and sanitary facility, including indoor and outdoor areas
• Strong interpersonal skills and the ability to work effectively and cooperatively with staff, instructors, program participants, and the public
• Ability to follow and enforce City policies as they relate to the health, behavior, and safety of others
• Ability to perform general office duties, including answering phones, providing program information, and completing routine administrative tasks
• Ability to lift boxes and equipment weighing up to 50 pounds; set-up/tear-down and move tables, chairs, PA systems, etc.; position requires prolonged sitting, standing, walking, etc.

All offers of employment with the City of Santa Clarita are made contingent upon receipt of proof of legal right to work in the United States and successful completion of a post-offer pre-employment physical, which may include a drug screen and Physical Abilities Test, negative TB test on file, and Department of Justice fingerprinting. Criminal offender information will be reviewed on an ongoing basis. The City uses the E-Verify program to electronically confirm work authorization of newly hired employees.

As a City of Santa Clarita public employee, you may be called upon to work as a Disaster Service Worker (DSW) in the event of an emergency (in accordance with Government Code §§ 3100-3109). Before entering upon the duties of employment, all public employees, except those excluded by law, take and subscribe to an oath or affirmation set forth in the California Constitution, declaring them to be Disaster Service Workers in time of need.

In compliance with the California law, positions working with children are required to be mandated child abuse reporters. A mandated reporter is an individual who is obligated by law to report suspected cases of child abuse and neglect.

In addition, part-time, temporary, and seasonal (PTS) employees may be required to participate in the DMV Employer Pull-Notice Program. This program authorizes the City to receive a driver record report upon enrollment and during employment. This is not a designated Retired Annuitant position. If you are a California Public Employees Retirement System (CalPERS) retiree, you may be required to reinstate into CalPERS PTS workers are at-will. Generally, PTS employees are limited to no more than 999 hours.

The City of Santa Clarita is an Equal Opportunity Employer