PT Testing Proctor-South Service Area Campus Marble Falls

Central Texas College; Marble Falls (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Central Texas College is seeking a detail-oriented Testing Services Support role in Texas. You will coordinate, schedule, administer, and proctor a variety of standardized and institutional examinations, ensuring compliance with testing regulations and maintaining security.

The position emphasizes strong customer service, confidentiality, and proficiency with Word/Excel, plus the ability to learn multiple testing platforms and student information systems.

Qualifications

• > High school diploma or GED required, plus 2 years clerical experience or 30 college credits.
• > Knowledge of testing procedures and security practices.
• > Ability to maintain confidentiality of testing materials and records.
• > Strong customer service and interpersonal skills.
• > Proficiency with Microsoft Word and Excel.
• > Minimum typing speed of 30 WPM.
• > Ability to learn online testing platforms and student information systems.
• > Schedule testing appointments and communicate requirements.

Responsibilities

• Coordinate, schedule, administer, and proctor exams.
• Ensure compliance with testing regulations and security procedures.
• Maintain accurate records and documentation; enter results into systems.
• Provide exceptional customer service to examinees, faculty, and external candidates.
• Serve as primary contact for Testing Services and support daily operations.

Skills

Customer service

Attention to detail

Communication

Confidentiality

Adaptability

Organizational skills

Teamwork

Education

High school diploma or GED

30 college credit hours or 2 years clerical experience

Tools

Microsoft Word

Microsoft Excel

Online testing platforms

Job description

Provides administrative and operational support for Testing Services in the South Service Area by coordinating, scheduling, administering, and proctoring a variety of standardized and institutional examinations. Ensures compliance with testing regulations, maintains testing security and confidentiality, assists examinees through the testing process, maintains accurate records, and provides exceptional customer service while supporting daily testing center operations.

A high school diploma or GED required. with two years of wage-earning clerical experience or certification/successful completion or (30 college credit hours).

• Knowledge of standardized testing procedures and security practices.
• Ability to maintain strict confidentiality of testing materials, records, and student information.
• Ability to exercise sound judgment while enforcing testing rules and procedures.
• Ability to remain calm, professional, and objective when addressing testing irregularities.
• Ability to learn and effectively use online testing platforms to administer examinations through Testing Services.
• Ability to learn and use multiple testing platforms and student information systems.
• Proficiency with Microsoft Office applications, including Microsoft Word and Excel, and internet-based applications.
• Minimum typing speed of 30 words per minute.
• Demonstrated written and verbal communication skills.
• Strong customer service and interpersonal skills.
• Ability to interact effectively with students, the public, faculty,
• Successfully complete all required testing vendor certifications and institutional proctor training within the prescribed training period and maintain certifications as required.
• Schedule testing appointments; communicate testing requirements and procedures to students, faculty, and external testing candidates; coordinate testing accommodations when applicable; and serve as a primary point of contact for Testing Services.
• Collect testing fees and process required documentation in accordance with college financial procedures.
• Administer and proctor standardized, certification, placement, and institutional examinations, including the TSI Assessment, HESI A2, National Healthcareer Association (NHA) certification exams, and other approved institutional or third-party examinations.
• Verify examinee identity and eligibility, inspect permitted testing materials, monitor testing sessions for compliance with testing rules, document testing irregularities, and report suspected violations in accordance with established procedures.
• Ensure the security, integrity, confidentiality, and proper handling of all testing materials, electronic testing platforms, testing records, and personally identifiable student information in accordance with institutional policies and testing vendor requirements.
• Maintain accurate testing records, rosters, score reports, and electronic documentation; enter examination results into institutional systems; reconcile testing documentation; and prepare reports as required.
• Maintain testing supplies and equipment, support special testing events, and perform other duties as assigned.