PT Service Manager

My Melrose; San Juan (PR); On-site; USD 32,000 - 43,000; Full time

Job summary

My Melrose in San Juan, TX 78589 is seeking a store supervisor to lead daily operations, ensure excellent customer service, and maintain organized, welcoming spaces.

The role emphasizes supervising staff, meeting deadlines, and applying company policies; prior retail leadership and cash handling experience preferred. This position is on-site and offers growth within the Melrose team.

Qualifications

• Minimum 3 months of supervisory experience in retail.
• Alternatively, at least 6 weeks as Melrose sales/cashier.
• Promotion requires 2 months prior supervisory experience verifiable.
• Must complete a promotion request form and submit to HR.

Responsibilities

• Provide quality team service and customer assistance.
• Keep store clean and organized per company standards.
• Share accountability for sales, staff productivity, loss prevention, merchandising, safety and operations.

Skills

Supervisory experience

Retail environment

Sales/cashier experience

Job description

Job Details

Job Location: 175 - 901 North Raul Longoria Road - San juan, TX 78589

Primary Objective

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities

Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Typical Physical Demands

Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Qualifications

A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Store Requirements

Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior. Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.