PT Service Manager

My Melrose; Socorro (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

My Melrose in Socorro, TX is seeking a store supervisor to lead daily operations, ensure quality customer service, and maintain a clean, organized sales floor in line with company standards.

You will supervise staff, coordinate schedules, train employees, and help drive sales while managing loss prevention and merchandising. Prior supervisory experience in retail and ability to work under pressure are required.

Qualifications

• Minimum 3 months of supervisory experience in retail or equivalent role.
• Ability to organize work flow and lead a team effectively.
• Strong communication and coaching abilities within a store setting.

Responsibilities

• Supervise and direct store activities to meet company standards.
• Coordinate staffing schedules and ensure quality customer service.
• Train employees and maintain store merchandising and safety.

Skills

Supervisory experience

Team leadership

Communication skills

Organizational skills

Job description

Job Details

Job Location: 83 - Fiesta Mercado - Socorro, TX 79927

Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities

• Exercise good judgment and initiative to supervise and direct the activities of the store.
• Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.
• Organize work to maintain a smooth work flow.
• Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees.
• Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments.
• Learn and understand the accurate use of all equipment and policies and procedures.
• Recognize urgent situations.

Qualifications

• Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.
• A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose.
• In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)
• Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.
• Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.