PT Service Manager

My Melrose; Brownsville (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

My Melrose in Brownsville, TX is seeking a store supervisor to maintain quality service and organized surroundings in line with company standards. You will share accountability for sales, productivity, loss prevention, merchandising, safety and operating functions while in charge.

The role requires supervising staff, organizing workflows, communicating effectively, coordinating staffing schedules, training team members, and upholding professional relations with coworkers and management to meet

Qualifications

• Minimum 3 months supervisory experience in retail.
• Or at least 6 weeks as sales/cashier at Melrose.
• Promotion rules require 2 months prior supervisory experience if <45 days.

Responsibilities

• Oversee store operations and direct activities to meet deadlines.
• Coordinate staffing schedules to ensure team service.
• Train employees and maintain professional relationships with coworkers and management.

Skills

Supervisory experience

Staff scheduling

Team leadership

Communication

Training staff

Job description

Job Details

Job Location: 154 - Southmost Plaza Shopping Center - Brownsville, TX 78521

Primary Objective

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities

Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Qualifications

Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye‑hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.

Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.