PT Service Manager

My Melrose; Corpus Christi (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

My Melrose in Corpus Christi is seeking a store supervisor to lead daily operations and deliver quality customer service in line with company standards. You will oversee sales performance, merchandising, safety, and staff productivity while maintaining a clean, organized environment.

The role requires supervisory experience in retail and the ability to train and coordinate a team, manage schedules, and follow corporate procedures to meet deadlines and store goals.

Qualifications

• Minimum supervisory experience of 3 months in retail or 6 weeks as sales/cashier at Melrose.
• Bronze & Silver Stores - Must be 18+. Gold & Platinum Stores - Must be 18+ and out of high school.
• Promotion requires submission of a promotion request form to HR.

Responsibilities

• Provide quality customer service and maintain an organized store per company standards.
• Oversee sales performance, merchandising, safety, and store operations including loss prevention and productivity.
• Supervise and train employees; coordinate staffing schedules and ensure team service.

Skills

Supervisory experience

Staff coordination

Effective communication

Organize workflow

Training employees

Store policies

Decision making

Deadline management

Job description

Job Details

Job Location: 39 - Five Points Shopping Center - Corpus Christi, TX 78410

Primary Objective

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities

Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co‑workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Typical Physical Demands

• Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye‑hand coordination.
• Requires extensive standing and walking.
• Occasionally lifting up to 50 lbs.
• Requires working under stressful conditions and occasional extended hours.

Qualifications

• A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose.
• In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)
• Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.
• Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.