PT Service Manager

My Melrose; Richardson (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

My Melrose in Richardson, TX is seeking a Store Supervisor to lead daily operations, ensure quality team service, and maintain clean, organized premises per company standards.

You will supervise staff, coordinate scheduling, train employees, and help meet sales targets while managing safety, merchandising, and loss prevention.

Ideal candidates have prior supervisory retail experience, with promotion paths for sales/cashier roles, and a strong sense of urgency and teamwork.

Qualifications

• Minimum 3 months of supervisory experience in a retail environment or a minimum of 6 weeks as sales/cashier at Melrose with promotion rules to HR submission.
• Ability to coordinate staffing schedules and train employees; strong communication and teamwork.

Responsibilities

• Supervise store team and ensure quality customer service.
• Maintain clean, organized store and adhere to company standards.
• Oversee scheduling, merchandising, loss prevention, safety and operating procedures.

Skills

Supervisory experience

Staff training

Effective communication

Scheduling coordination

Job description

Job Location

162 - Spring Valley Square Shopping Center - Richardson, TX 75080

Primary Objective

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities

Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth workflow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Typical Physical Demands

Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Qualifications

A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Age Requirements

• Bronze & Silver Stores: Must be a minimum of 18 years old. If still in high school must be a senior.
• Gold & Platinum Stores: Must be a minimum of 18 years and out of high school.