PT Service Manager

Melrose; Corpus Christi (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Melrose in Corpus Christi, TX, is seeking a store supervisor to lead daily operations, ensure excellent customer service, and uphold Melrose standards across merchandising, safety, and loss prevention.

You will supervise staff, schedule shifts, train team members, and work with management to meet sales targets while maintaining a clean, organized store environment in a fast-paced retail setting.

Experience in supervisory roles in retail is preferred; 18+ and able to lift to 50 lbs as needed.

Qualifications

• 3 months of supervisory experience in retail, or 6 weeks as sales/cashier at Melrose.
• Promotion requests must be submitted to HR with the required forms.

Responsibilities

• Provide quality customer service and maintain clean, organized surroundings per Melrose standards.
• Supervise staff, coordinate shift schedules, and train team members.
• Monitor sales performance, merchandising, loss prevention, safety, and operating functions.
• Lead by example in a fast-paced retail environment at Corpus Christi location.

Skills

Supervisory experience

Staff scheduling

Effective communication

Training employees

Team leadership

Job description

Job Details

Job Location: 38 - Mission Plaza - Corpus Christi, TX 78415

Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Qualifications

Typical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.
Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.