PT Service Manager

My Melrose; College Station (TX); On-site; USD 28,000 - 40,000; Full time

Job summary

Melrose is seeking a Store Supervisor in College Station, TX to provide quality team service and maintain a clean, organized store per company standards. You will share responsibility for sales performance, staff productivity, loss prevention, merchandising and safety while on shift.

Responsibilities include organizing workflows, scheduling, training employees, and directing store activities with urgency and professionalism.

Qualifications

• Minimum 3 months of supervisory experience in a retail environment or 6 weeks as sales/cashier.
• Promotion rules require prior supervisory experience for certain internal moves.
• Bronze & Silver Stores require 18+; Gold & Platinum Stores require 18+ and out of high school.

Responsibilities

• Oversee store operations, ensuring quality customer service and adherence to company standards.
• Organize workflows, schedule staff, and train employees to maintain productivity.
• Support sales performance, merchandising, loss prevention, safety, and operating functions.
• Communicate clearly with team and management, maintaining confidentiality and professionalism.

Skills

Supervisory experience

Staff coordination

Effective communication

Training employees

Job description

Job DetailsJob Location: 169 - Post Oak Mall - College Station, TX 77840Primary Objective: The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities: Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

QualificationsTypical Physical Demands: Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Qualifications: A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.

Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.