PT Service Manager

My Melrose; Edinburg (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

My Melrose is seeking a store supervisor to join our Edinburg team. The role focuses on providing quality customer service, maintaining a clean and organized store, and sharing accountability for sales performance and staff productivity.

The ideal candidate has supervisory experience in retail, the ability to organize workflows, and strong communication skills to coordinate staffing and train employees. This is a full-time, on-site position at the University Shopping Center.

Qualifications

• Minimum of 3 months supervisory experience (key carrier/shift lead) in a similar retail environment
• If promoting from within, 2 months prior supervisory experience may be required and verified

Responsibilities

• Oversee daily store operations and ensure adherence to company standards
• Schedule staff to ensure adequate coverage and efficient service
• Monitor sales performance, merchandising, safety, and loss prevention
• Maintain clean, organized store environment and effective customer service

Skills

Supervisory experience

Staff scheduling

Customer service

Communication

Organizational skills

Job description

Job Details

Job Location: 58 - University Shopping Center - Edinburg, TX 78539

Primary Objective:

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities:

Exercise good judgment and initiative to supervise and direct the activities of the store. Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service. Organize work to maintain a smooth work flow. Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees. Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co-workers and management, follow both written and verbal directives/assignments. Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

QualificationsTypical Physical Demands:

Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination. Requires extensive standing and walking. Occasionally lifting up to 50 lbs. Requires working under stressful conditions and occasional extended hours.

Qualifications:

A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose. In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Bronze & Silver Stores - Must be a minimum of 18 years old. If still in high school must be a senior.

Gold & Platinum Stores - Must be a minimum of 18 years and out of high school.