PT Service Manager

My Melrose; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

My Melrose in Austin, TX is seeking a store supervisor to provide our customers with quality service and maintain clean, organized surroundings in line with company standards. You will share responsibility for sales performance, staff productivity, loss prevention, merchandising, safety and daily store operations.

Responsibilities include supervising and directing store activities, maintaining urgency to meet deadlines from the corporate office, organizing work for a smooth workflow, and

Qualifications

• A minimum of 3 months of supervisory experience in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose.
• Promotion rules require a minimum of 2 months prior supervisory experience for internal promotions if less than 45 days of employment, to be verified via HR promotion form.

Responsibilities

• Supervise and direct store activities.
• Maintain urgency and meet deadlines imposed by corporate office.
• Organize work to ensure a smooth workflow.
• Communicate effectively and coordinate staffing, train employees.
• Be cooperative and professional; uphold confidences and follow directives.
• Learn and apply equipment, policies, and procedures; recognize urgent situations.

Skills

Supervisory experience

Retail experience

Job description

Job Details

Job Location: 115 - Century South Shopping Center - Austin, TX 78745

Primary Objective

The primary objective as a member of store management is to provide our customers with quality team service, clean and organized surroundings in accordance to the company standards and instructions; sharing the responsibility and accountability for sales performance, productivity of staff, loss prevention, merchandising, safety and operating functions of the store while in charge.

Abilities

Exercise good judgment and initiative to supervise and direct the activities of the store.

Ability to maintain a sense of urgency and systematically meet all deadlines imposed by the corporate office and store management while delivering quality team service.

Organize work to maintain a smooth workflow.

Ability to communicate effectively, coordinate staffing schedule to ensure team service, direct and train employees.

Cooperative and professional at all times; keep confidences, maintaining a good working relationship with co‑workers and management, follow both written and verbal directives/assignments.

Learn and understand the accurate use of all equipment and policies and procedures. Recognize urgent situations.

Typical Physical Demands

• Requires full range of body motion, including, but not limited to: walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye‑hand coordination.
• Requires extensive standing and walking.
• Occasionally lifting up to 50 lbs.
• Requires working under stressful conditions and occasional extended hours.

Qualifications

• A minimum of 3 months of supervisory experience (as a key carrier, shift lead, team lead) in a similar retail environment or a minimum of 6 weeks of experience as sales/cashier at Melrose.
• In order to promote a sales/cashier or a shoe associate that has less than 45 days of employment with Melrose, they must have a minimum of 2 months of prior supervisory experience that can be verified. (Must fill out promotion request form and submit to HR)

Store Minimum Age Requirements

Bronze & Silver Stores – Must be a minimum of 18 years old. If still in high school, must be a senior.

Gold & Platinum Stores – Must be a minimum of 18 years and out of high school.