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Harvard University Central Administration (CADM) seeks a shuttle driver to operate a van serving Cambridge and Allston campuses. You will respond to online ride requests, assist mobility-impaired passengers, and coordinate with dispatchers to follow routes and schedules.
Role requires strong communication, a valid license, and a customer-first approach. Work involves outdoor duties, uniforms, and a 29.5-hour weekly schedule with set shifts.
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.
Operates fully accessible shuttle van as a supplement to the fixed route shuttle bus service. Receives online ride requests via Harvard’s evening van mobile application and responds to requests throughout Cambridge / Allston campuses. Assists passengers with mobility impairments as needed.
Must be willing and able to perform physically demanding work outdoors in all types of weather conditions. The incumbent needs the ability to lift up to 50 lbs. Required to sit for prolonged periods of time.
High school diploma or equivalent preferred. Three to five years of related passenger transport experience preferred. Must possess strong verbal communication skills, a clear speaking voice and solid customer service skills, including courtesy, flexibility, sensitivity, patience and humor. Demonstrated ability to work effectively in a customer‑focused team environment required.
Valid State driver’s license required. Driving history must meet University Operations Services standards. A minimum of six years driving experience required. CDL is preferred.
Basic knowledge of tablet use. Email access proficiency.
Will be required to wear a uniform provided by employer.
Critical Operations Personnel
This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard‑designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
This position is salary grade level 000. Corresponding salary information can be found in the job description above.
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.