Pt Reg/Med Recs Specialist

Sarasota Memorial Health Care System; North Port (FL); On-site; USD 25,000 - 26,000; Part time

Job summary

Sarasota Memorial Health Care System invites you to join the Patient Registration team at our North Port Emergency Room on Toledo Blade. This role focuses on guiding patients through registration, introducing them to the hospital, and supporting staff to ensure a smooth, compassionate experience for every patient.

The Specialist collaborates across departments to manage health information, including release of information and medical records processing, while maintaining high standards of

Qualifications

• Minimum three (3) years of experience in a health care and/or customer service-related industry.
• High School Diploma or GED required.
• Prefer basic working knowledge of commonly used computer applications.
• Prefer effective communication skills and ability to handle difficult customers or situations.
• Prefer experience in patient interviewing.
• Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
• Prefer general knowledge of medical terminology and medical insurance.
• Prefer ability to be cross-trained on all processes and be able to train staff on these processes.
• Prefer the ability to collect post and balance cash.
• Prefer the ability to perform extensive clerical work with accuracy and speed.
• Prefer typing skills of forty (40) words per minute.

Responsibilities

• Assist patients through the registration process and introduce them to the facility to reduce anxiety.
• Serve as a liaison among patients, families, hospital management, and staff to ensure satisfaction and quality of service.
• Assist with processing health information, including release of information and medical records processing.

Skills

Customer service

Communication skills

Typing 40 wpm

Clerical work

Education

High School Diploma or GED

Tools

Computer applications

Job description

Department

Patient Access_NPA ECC

Job Summary

Join Sarasota Memorial Hospital and be a part of the extraordinary Patient Registration team at our North Port Emergency Room on Toledo Blade. Make a difference in your community; have a rewarding career; and be a part of something that is growing and serving our neighbors daily!

Job Summary and Responsibilities:

The Patient Registration / Medical Records Specialist team is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible. The Specialist is also responsible for assisting with the processing of health information to include, but not limited to, the assembly of analysis, release of information and processing of medical records.

Required Qualifications:

• - Require a minimum three (3) years of experience in a health care and/or customer service-related industry.
• - Require a High School Diploma or GED

Preferred Qualifications:

• - Prefer basic working knowledge of commonly used computer applications.
• - Prefer effective communication skills and ability to handle difficult customers or situations.
• - Prefer experience in patient interviewing.
• - Prefer flexibility for weekend, holiday, and other shift work as scheduled is required based on departmental need.
• - Prefer general knowledge of medical terminology and medical insurance.
• - Prefer the ability to be cross-trained on all processes and be able to train staff on these processes.
• - Prefer the ability to collect post and balance cash.
• - Prefer the ability to perform extensive clerical work with accuracy and speed.
• - Prefer typing skills of forty (40) words per minute.

Scheduling:

Our PRN night shift positions require: 4 weeks of full-time training. Week 1 and 2 - Monday through Friday from 8:00am - 4:30pm. Week 3 - Switch to night shift and work 4 ten hour shifts. Week 4 - Remain on night shift for three twelve hour shifts.

After the first 4 weeks of training, you will be scheduled to work 2 - 3 twelve-hour shifts per week.

The hourly rate of pay for this role is $18.25/hr with shift differential of $1.75/ hour until 11pm, and then increasing to $2.75 from 11pm until the end of your shift. Additional shift differential is allocated on the weekends.

Employment Screening Requirements

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/