Registration Representative I

Sarasota Memorial Health Care System; Sarasota (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

The Sarasota Memorial Health Care System is seeking a Patient Registration Representative to guide patients through the registration process and introduce them to the facility in a manner that reduces anxiety. You will collaborate with other departments and act as a liaison to ensure patient satisfaction and quality of service.

This role emphasizes strong customer service in a healthcare setting, with emphasis on accurate registration, effective communication, and support for patients and

Qualifications

• Minimum of one year of experience in health care or customer service.
• Flexibility for weekend, holiday, and other shift work.
• Experience in patient interviewing.
• Ability to collect post and balance cash.
• Strong typing and clerical skills.
• General knowledge of medical insurance and terminology.

Responsibilities

• Assist patients through the registration process and serve as a liaison to reduce anxiety.
• Coordinate with hospital departments to ensure smooth patient experience.

Job description

Department

Patient Access_Sarasota

Job Summary

The Patient Registration Representative is responsible for assisting the patient through the registration process while introducing the patient to the facility in a manner designed to reduce patient anxiety and works with other departments, and serves as a liaison for patients, family of patients, hospital management, and staff to ensure patient satisfaction, experience, and quality of services are maintained and improved upon when possible.

Required Qualifications

• Require a minimum of one (1) year of experience in a health care and/or customer service related industry.
• Require flexibility for weekend, holiday, and other shift work as scheduled.

Preferred Qualifications

• Prefer previous experience in patient interviewing.
• Prefer ability to collect post and balance cash.
• Prefer strong typing and clerical skills to include speed and accuracy.
• Prefer general knowledge of medical insurance and terminology.

Mandatory Education

HS EQ: High School Diploma, GED or Certificate

Employment Screening Requirements

As part of Sarasota Memorial Health Care System's commitment to keeping people safe, all individuals providing care to vulnerable populations are required to undergo background screening through The Florida Care Provider Background Screening Clearinghouse. https://info.flclearinghouse.com/