PT Parking Enforcement Technician

City of Alameda; California (MO); On-site; USD 21,000 - 34,000; Part time

Job summary

City of Alameda's Public Works Department is seeking a part-time Parking Enforcement Technician to help enforce local parking rules and assist the public. The ideal candidate has strong customer service, detail orientation, and a professional demeanor; shifts include Wednesday/Thursday 10:30am-6:00pm and Thursday/Saturday 11:30am-7:00pm with variation based on needs.

Responsibilities include patrolling for violations, operating ALPR, issuing citations, maintaining records, front desk inquiries,

Qualifications

• Excellent customer service skills and ability to handle sensitive situations.
• Strong attention to detail and accuracy in records.
• Ability to represent City of Alameda professionally.

Responsibilities

• Patrols an assigned area to observe violations of parking regulations.
• Operates vehicles systems with Automated License Plate Reader (ALPR).
• Tracks vehicles to verify compliance with time limits and restrictions.
• Enforces local regulations by issuing citations and warnings.
• Explains parking and traffic laws to the public and responds to complaints.
• Maintains accurate records of work performed and long-term parking surveillance.
• Notifies Police of public safety concerns or incidents and reports violations.
• Reports malfunctioning meters, faded curb paint, vandalized signs, or other issues.
• Inspects and maintains enforcement vehicles and coordinates with Fleet Services.
• Provides support and testimony on contested citations.
• Answers public inquiries at the front desk.
• Assists in surveys of parking facilities and on-street occupancy studies.
• Performs related duties as assigned.

Skills

Customer service

Attention to detail

Professional communication

Public interaction

Job description

THE PUBLIC WORKS DEPARTMENT

As the nation's 115th agency to be accredited by the American Public Works Association, the City of Alameda Public Works Department is the steward of Alameda's public infrastructure, responsible for its design, construction, and maintenance. It is the vision of the agency to become the best trained, most talented and efficient public works department in the entire Bay Area. Come and join our dynamic team to be an integral part of this vision!

THE POSITION

The City is looking to fill one (1) part-time Parking Enforcement Technician position in the Public Works Department.

The candidate is required to have the capacity to work a minimum of seven consecutive hours during any of the enforcement hours specified below.

ideal candidate will have excellent customer service skills, prior work experience in a role that required high public contact, attention to detail, and the ability to act tactfully and professionally in sensitive situations while representing the City of Alameda. Prior experience is desirable, but not required.

The current shift hours are:

Wednesday and Thursday 10:30am-6:00pm

Thursday and Saturday 11:30am-7:00pm

Work schedules for this part-time position may vary based on operational and departmental needs and may include any day between Monday and Saturday during the enforcement hours. Applicants are encouraged to identify their general availability and any unavailable days or times when submitting their application materials.

This position is responsible for enforcement of local regulations and ordinances governing parking of vehicles according to established practices and procedures.

1. Patrols an assigned area of the City in order to observe vehicles in violation of parking regulations.
2. Operates vehicles systems with Automate License Plate Reader (ALPR).
3. Tracks vehicles to verify compliance with restricted parking time limits and other parking restrictions.
4. Enforces local regulations and ordinances by issuing citations and warnings.
5. Explains parking and related traffic laws to members of the public and responds to complaints from the public.
6. Maintains accurate records of work performed and surveillance of long-term parking violations.
7. Notifies Police of public safety concerns or incidents involving abusive behavior by the public, and reports observance of code or ordinance violations or emergency situations to the appropriate authorities.
8. Reports malfunctioning parking meters, faded paint on curbs, vandalized signs, or other issues that may impede compliance and enforcement.
9. Inspects and maintains condition of enforcement vehicles and takes them to Fleet Services for service and repair when necessary.
10. Provides support and testimony on City's behalf for contested parking citations.
11. Answers public inquiries and conducts related work at the front desk.
12. Periodically assists in surveys of parking facilities and performs on-street parking studies of occupancy and location.
13. Performs related duties as assigned.