PT Parking Enforcement Technician

City Of Alameda; Alameda (CA); On-site; USD 28,000 - 36,000; Part time

Job summary

City of Alameda in Alameda, California, is seeking a part-time Parking Enforcement Technician to help enforce local parking regulations. The role requires the ability to work seven consecutive hours during specified enforcement hours and deliver excellent customer service in a high public contact environment.

You will patrol assigned areas, operate ALPR systems, issue citations, explain laws, and maintain records. The position offers flexible scheduling within the Public Works Department.

Qualifications

• Excellent customer service skills.
• Experience in roles with high public contact preferred.
• Attention to detail and tact in sensitive situations.
• Ability to work seven consecutive hours during enforcement hours.
• Prior parking enforcement experience desirable but not required.

Responsibilities

• Patrol an assigned area to observe vehicles in violation of parking regulations.
• Operate ALPR-equipped vehicle systems.
• Track vehicles to verify time limits and restrictions.
• Issue citations and warnings as required.
• Explain parking laws to the public and respond to complaints.
• Maintain accurate records of work and surveillance.
• Notify Police of public safety concerns or incidents.
• Report malfunctioning meters, faded curb paint, vandalized signs.
• Inspect and maintain enforcement vehicles; arrange repairs.
• Provide testimony on City's behalf for contested citations.
• Answer public inquiries at the front desk.
• Assist in surveys of parking facilities and on-street occupancy studies.
• Perform related duties as assigned.

Skills

Customer service

Public interaction

Attention to detail

Professional conduct

Tactful communication

Experience in parking enforcement

Tools

ALPR

Job description

THE PUBLIC WORKS DEPARTMENT

As the nation's 115th agency to be accredited by the American Public Works Association, the City of Alameda Public Works Department is the steward of Alameda's public infrastructure, responsible for its design, construction, and maintenance. It is the vision of the agency to become the best trained, most talented and efficient public works department in the entire Bay Area. Come and join our dynamic team to be an integral part of this vision!

THE POSITION

The City is looking to fill one (1) part-time Parking Enforcement Technician position in the Public Works Department.

The candidate is required to have the capacity to work a minimum of seven consecutive hours during any of the enforcement hours specified below.

ideal candidate will have excellent customer service skills, prior work experience in a role that required high public contact, attention to detail, and the ability to act tactfully and professionally in sensitive situations while representing the City of Alameda. Prior experience is desirable, but not required.

The current shift hours are:

Wednesday and Thursday 10:30am-6:00pm

Thursday and Saturday 11:30am-7:00pm

Work schedules for this part-time position may vary based on operational and departmental needs and may include any day between Monday and Saturday during the enforcement hours. Applicants are encouraged to identify their general availability and any unavailable days or times when submitting their application materials.

This position is responsible for enforcement of local regulations and ordinances governing parking of vehicles according to established practices and procedures.

1. Patrols an assigned area of the City in order to observe vehicles in violation of parking regulations.
2. Operates vehicles systems with Automate License Plate Reader (ALPR).
3. Tracks vehicles to verify compliance with restricted parking time limits and other parking restrictions.
4. Enforces local regulations and ordinances by issuing citations and warnings.
5. Explains parking and related traffic laws to members of the public and responds to complaints from the public.
6. Maintains accurate records of work performed and surveillance of long-term parking violations.
7. Notifies Police of public safety concerns or incidents involving abusive behavior by the public, and reports observance of code or ordinance violations or emergency situations to the appropriate authorities.
8. Reports malfunctioning parking meters, faded paint on curbs, vandalized signs, or other issues that may impede compliance and enforcement.
9. Inspects and maintains condition of enforcement vehicles and takes them to Fleet Services for service and repair when necessary.
10. Provides support and testimony on City's behalf for contested parking citations.
11. Answers public inquiries and conducts related work at the front desk.
12. Periodically assists in surveys of parking facilities and performs on-street parking studies of occupancy and location.
13. Performs related duties as assigned.