Parking Enforcement Officer

Propark Mobility; Oakland (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free parking

Job summary

Propark Mobility in Oakland, CA is seeking a Parking Enforcement Officer to direct patrons, issue tickets, and perform daily shift paperwork. This full-time, on-site role requires strong customer service skills and the ability to work mornings, evenings, or overnights.

The position offers a $20.00/hour pay rate and a structured shift from Wednesday to Sunday, 8:00am to 4:30pm, with additional duties as assigned by location management. Equal opportunity employer.

Qualifications

• Must be at least 18 years old.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor with customers and employees.
• Available mornings, evenings, overnight.

Responsibilities

• Direct patrons where to park.
• Issue tickets to customers, recording the required information on each ticket.
• Process exception transactions (e.g., lost tickets, grace period tickets) according to company policy.
• Complete daily shift paperwork including transactions, vehicles in/out, contract parkers, and tickets.
• Provide company standards of service with each customer, including greeting, answering questions, resolving issues and exit thanks.
• May perform small cleaning or maintenance tasks as directed by management.
• Participate in special projects as assigned by location management.
• Perform other duties as needed.

Skills

Customer service

Communication

Reading/writing

Professional demeanor

Education

High school diploma

Job description

Parking Enforcement Officer

Pay Rate: $20.00 per hour

Job Type: Full-Time

Location: Oakland, California

Shift: Wednesday to Sunday - 8:00am to 4:30pm

Applications will be accepted until job is closed.

What we're looking for:

• Direct patrons where to park.
• Issue tickets to customers, recording the required information on each ticket.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• May be asked by local management to complete small cleaning or maintenance tasks according to the company’s maintenance checklists.
• Other special projects as assigned by location management.
• Performs other duties as assigned based on operational needs.

Must Haves

• You are at least 18 years old.
• High School degree preferred but not required.
• Ability to read, comprehend, and communicate effectively both verbally and through written correspondence.
• Ability to work in a fast-paced environment.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.
• Available Mornings, Evenings, Overnight

Good To Haves

• Customer service: 1 year+

Physical Demands and Working Conditions

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects up to 25lbs.

Work Environment: the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.

• This list is not all-inclusive. The full job description will be provided at your interview.
• Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.

Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation