Parking Enforcement Officer - San Mateo, CA

LAZ Parking; San Mateo (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

LAZ Parking is seeking a Parking Enforcement Officer in San Mateo, CA to uphold parking ordinances and assist customers. The role involves patrolling streets, issuing citations with a handheld system, and maintaining equipment.

Candidates should have at least 6 months of outdoor experience and knowledge of local streets. The position offers daytime shifts, a $22.00 per hour pay rate, and a team‑oriented, service‑driven work environment.

Qualifications

• A minimum of 6 months of outdoor work experience is required.
• General knowledge of streets and directions is required.

Responsibilities

• Monitor on-street parking for vehicles in violation of parking ordinances by following an assigned route.
• Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures.
• Upload hand held computer to obtain current information required for work on a daily basis.
• Screen for parking placards and permits for special privileges within approved areas.
• Resolve customer complaints in accordance with policies and procedures.
• Maintain and care for all company issued equipment.
• Assist with any special assignments and projects as requested.
• Other related duties as assigned.

Skills

Independent work

Multi-tasking

Policy interpretation

Decision making

Communication skills

English proficiency

Customer service

Job description

Hours Available

Shift 1: 5:30a-2p Tuesday-Friday / 8:30a-5p Saturday

Shift 2: 9:30a-6p Monday-Friday

Location

Pearl - San Mateo, CA

Position

Parking Enforcement Officer

Pay rate

$22.00/ hour

The Spirit Of The Position

The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs. The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Hand Held Ticket Issuance System to issue parking citations.

Responsibilities

• Monitor on-street parking for vehicles in violation of parking ordinances by following an assigned route.
• Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures.
• Upload hand held computer to obtain current information required for work on a daily basis.
• Screen for parking placards and permits for special privileges within approved areas.
• Resolve customer complaints in accordance with policies and procedures.
• Maintain and care for all company issued equipment.
• Assist with any special assignments and projects as requested.
• Other related duties as assigned.

Experience

• A minimum of 6 months of outdoor work experience is required.
• General knowledge of streets and directions is required.

Skills

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions and other points of view.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands

• Willingness to work in the elements - heat, wind, snow, rain, etc. - Ability to lift, push and pull at least 25 pounds. - Ability to stand, walk and ride an E-Bike for extended periods of time (95-100% of shift) - no sitting is allowed. - Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

To be hired, all candidates must submit to a background check and pre-employment drug screen.

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.