Transportation Manager – 1st Shift

Jobtailor; Kansas; On-site; USD 85,000 - 105,000; Full time

Job summary

GXO Logistics is seeking an on-site Operations Manager to lead the customer account's daily transport logistics, ensure compliance with contractual obligations, and serve as the primary liaison for new initiatives and high‑level issues.

You will own the P&L, budgets and forecasts, oversee driver recruitment and retention, manage capital expenditures, and partner with teams to identify performance gaps and implement corrective actions, while upholding safety and a positive team culture.

Qualifications

• 4 years of transportation experience.
• In-depth knowledge of the supply chain/logistics industry.
• Availability to travel occasionally.
• Excellent verbal and written communication skills.
• Proven leadership and collaboration skills with experience supervising employees.

Responsibilities

• Manage the overall on-site operation of a customer account.
• Ensure compliance requirements and contractual obligations are met.
• Serve as the primary customer contact for new initiatives and high-level critical issues.
• Maintain responsibility for overall P&L, budgets and forecasts.
• Manage communication, interaction and relationships with company drivers.
• Oversee tractor maintenance, compliance and service delivery.
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles.
• Identify performance and process improvement opportunities and coordinate solution implementation.
• Investigate service failures, determine root causes and implement corrective actions.
• Develop and modify operational policies and procedures.
• Maintain a safe work environment and foster a positive team dynamic.
• Resolve employee relations issues and administer corrective action as required.
• Attain annual profit, efficiency and quality goals for client engagements.
• Direct capital expenditure and asset deployment activities.
• Work Monday–Friday, 8:00am–5:00pm on 1st shift.

Skills

Leadership

Communication

Project management

Customer relationship management

Strategic thinking

Education

Bachelor's degree (preferred)

Tools

P&L Management

Job description

• Manage the overall on-site operation of a customer account
• Ensure compliance requirements and contractual obligations are met
• Serve as the primary customer contact for new initiatives and high-level critical issues
• Maintain responsibility for overall P&L, budgets and forecasts
• Manage communication, interaction and relationships with company drivers
• Oversee tractor maintenance, compliance and service delivery
• Track operational performance, including on-time pickup and delivery, volume, equipment balance and empty miles
• Ensure driver recruiting and retention meet fleet size goals
• Identify performance and process improvement opportunities and coordinate solution implementation
• Investigate service failures, determine root causes and implement corrective actions
• Develop and modify operational policies and procedures
• Maintain a safe work environment and foster a positive team dynamic
• Resolve employee relations issues and administer corrective action as required
• Attain annual profit, efficiency and quality goals for client engagements
• Direct capital expenditure and asset deployment activities
• Work Monday–Friday, 8:00am–5:00pm on 1st shift

Requirements

• 4 years of transportation experience
• In-depth knowledge of the supply chain/logistics industry
• Availability to travel occasionally
• Ability to lift objects of various shapes, sizes and weights up to 25 lbs.
• Ability to stand, sit or walk for extended periods of time
• Bachelor’s degree (preferred)
• Project management skills and experience (preferred)
• Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees (preferred)
• Excellent verbal and written communication skills (preferred)
• Experience as a collaborative, innovative and strategic thinker (preferred)
• Solid customer relationship management skills (preferred)
• May be required to pass a pre-employment drug test after receiving a conditional offer
• Must comply with GXO COVID safety policies and applicable CDC, OSHA, state and local requirements

Core Competencies

Demonstrates strong operational management capabilities with a focus on compliance, performance tracking, and customer relationship management in the transportation and logistics industry. Proven ability to lead teams, implement process improvements, and achieve financial goals while maintaining a safe and positive work environment.

Highest-signal resume keywords

• Transportation Experience
• Supply Chain Knowledge
• Project Management Skills
• Leadership and Collaboration Skills
• Customer Relationship Management

Hard Skills

• P&L Management
• Budgeting
• Operational Performance Tracking
• Process Improvement
• Policy Development

Soft Skills

• Verbal Communication
• Written Communication
• Team Building
• Problem Solving

Industry Keywords

• Logistics
• Compliance
• Service Delivery
• Driver Recruiting
• Employee Relations